Help & FAQ
Quick answers to common questions about using Xira. Don't see your question? Email us — we read everything.
Frequently asked questions
How do I use Xira?
Paste your current CV and the job description for the role you're applying to. Xira analyzes both, then rewrites your CV to highlight the experience and skills most relevant to the specific job. The whole process takes about 90-120 seconds. You'll see a tailored CV plus an explanation of what changed and why.
Is Xira free?
Yes. You can try Xira with one generation per email address — no account needed. A free account gives you more generations every month, with every feature included. No credit card, no subscription.
How many CVs can I generate?
Without an account, you get one CV per email address — that is a lifetime limit, not a monthly one. A free account gives you more CVs every month, reset on the 1st. Your profile page shows how many you have left.
Is my CV data safe?
Yes. Your original CV is not stored after processing — only the rewritten version and analysis are saved to your account. We don't sell your data, use it for advertising, or share it with third parties beyond the processing providers needed to generate the result (see our Privacy Policy for details). All data is hosted in the European Union (Google Cloud Firestore, europe-west1).
Who processes my CV?
Xira uses Anthropic as its primary processing provider for analysis and rewriting, with OpenAI as a fallback if Anthropic is temporarily unavailable. Both providers are based in the United States and operate under EU-approved data transfer mechanisms (Standard Contractual Clauses). Your CV text is transmitted to these providers for processing but is not used to train their models. See our Privacy Policy for the full disclosure.
Can I delete my account and data?
Yes. Authenticated users can delete their account directly from the profile page — your account is disabled immediately, and all your data is permanently deleted within 24 hours. For guest users without an account, email us at contact@xira.app and we'll remove your email from our records within 30 days.
What does 'ATS Readiness' mean?
ATS (Applicant Tracking System) is the software most large companies use to filter CVs before a human ever sees them. ATS Readiness measures how well your CV is formatted and worded to pass through these systems — keyword matching, section structure, parseable formatting. Xira optimizes for ATS without sacrificing readability for human reviewers.
What languages does Xira support?
Currently, Xira's interface is available in English and Romanian. Xira can process CVs and job descriptions in many languages, but we recommend English for the most reliable output. We plan to add more interface languages as we grow.
What if Xira invents experience I don't have?
Xira is designed not to fabricate experience, certifications, or numbers that aren't in your original CV. If Xira detects a gap between what the job requires and what your CV shows, it'll flag it as a suggestion or warning — not invent something fake. If you ever see invented content, please email us at contact@xira.app with details so we can investigate. We take this seriously.
How do I contact support?
Email us at contact@xira.app for any product question or feedback. For privacy-related requests (data access, deletion, export), email contact@xira.app. We aim to respond within 2 business days. During the beta, you're talking directly to the team building this — we love hearing from users.
Need more help?
Drop us a line at contact@xira.app